Buy online help

1. Select a product:
- The "add to cart button" automatically adds products to your shopping cart.
- Different products and quantities can be selected before payment.

2. Shopping cart block:
- You can always see which products you have in your cart and the prices in the black Shopping cart block. (by clicking on the ^ icon you can expand and collapse the block)
3. Update cart:
- Open your Shopping cart: (click on the "View cart" button or the cart-icon)
- Remove products, change quantity... and click "Update cart".

4. Payment procedure:
- Click the "Checkout"-button
- Follow the guidelines and instructions, fill out the fields and don't forget to include the house number in your "Street address".
- Shipping cost will be calculated automatically or by clicking on the button "Click to calculate shipping".
- Click "Review order" to start the payment procedure with
MultiSafepay, if you forgot to fill out some fields you will be informed by the website automatically before you can procede.
-
MultiSafepay will guide you through all the steps and payment possibilities, you will need a digital code produced by a coding equipment that is offered by your bank.
5. Send Back - procedure:
- Within 7 days after receipt of the goods.
- In original packaging.
- Not used or damaged.
- Transport costs are at charge of the customer.
- Address: JOKAPI bvba, Breughelstraat 48, 2018 Antwerpen, Belgium.
- Mention your bank account IBAN and BIC.